PRESS RELEASE October 21, 2024
Command Direct, a leading provider of Health Plan Communication Services, today announced its online portals* have earned certified status by HITRUST for information security.
HITRUST r2 Certification demonstrates that the organization’s online portals* have met demanding regulatory compliance and industry-defined requirements and is appropriately managing risk. This achievement places Command Direct in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks and incorporating a risk-based approach, the HITRUST Assurance Program helps organizations address security and data protection challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.
“Organizations like ours are continually under pressure to address current and emerging threats and meet complex compliance, information protection, and privacy requirements,” said Dave D’Agostino, Chief Operations Officer at Command Direct. “Achieving HITRUST r2 certification is a testament to our unwavering commitment to data security and compliance. It not only reinforces our dedication to protecting sensitive information but also builds trust with our clients, ensuring they can rely on us to safeguard their data with the highest standards."
“Achieving HITRUST r2 certification is a testament to our unwavering commitment to data security and compliance. It not only reinforces our dedication to protecting sensitive information but also builds trust with our clients, ensuring they can rely on us to safeguard their data with the highest standards."
“The HITRUST Assurance Program is rigorous and reliable because of the comprehensiveness of control requirements, depth of review, and consistency of oversight,” said Bimal Sheth, Executive Vice President, Standards Development & Assurance Operations at HITRUST. “HITRUST r2 Certification demonstrates Command Direct is taking the most proactive approach to cybersecurity, data protection, and risk management.”
*Command Direct’s platforms/facilities receiving HITRUST r2 Certification include: Keycloak, MyHealth Documents, Report Archival System (RAS), and Command Upload/Download portal residing at Microsoft Azure - East US; Microsoft Azure (Data Center) managed by Microsoft located in Hauppauge, NY, USA; Microsoft Azure - East US (Data Center) managed by Microsoft located in VA, USA.
ABOUT COMMAND DIRECT
Command Direct is a leading provider of health plan communication services, specializing in secure, customized solutions for health plans and their members. With a focus on compliance, efficiency, and security, Command Direct offers a wide range of services, including automated daily member communications, member ID card production, fulfillment services, and online portal management. The company is dedicated to helping health plans improve communication and engagement with their members while ensuring the protection of sensitive healthcare information. Through innovative technology and a commitment to excellence, Command Direct delivers seamless, reliable, and compliant communication solutions tailored to the unique needs of health plans.
MEDIA CONTACT Rebecca Preslar Command Direct rebecca@commanddirect.com