top of page
Health Plan
Call Center
Provide the best patient/member caller experience possible, while maintaining the HIPAA, HITECH, and Joint Commission standards required to ensure patient/member safety and care.
Multiple US-Based Call Centers
24/7/365 Answering Service
HIPAA Compliant
Reporting and Monitoring
HEALTH PLAN CALL CENTERS
SPEAKING TO YOUR NEEDS
Improve member/patient experience, increase staff productivity, enhance communication, and see results in your bottom line with these Health Plan and clinical services:
Telephone Answering Service
Appointment setting & confirmations
On-call management
24/7 nurse triage coverage
In-source or outsource our technology and support services
Multiple omnichannels of communication to fit the needs of your members/patients, referral sources, on-call teams, and physicians:
ONESecure: PHI-HIPAA compliant app
Joint commission & HIPAA compliant for all services
Electronic medical record integration
bottom of page